What you would do
- Develop, test and maintain the chatbot, its backend services and external integrations.
- Translate research findings and user feedback into practical product improvements.
- Improve reliability, performance, monitoring, privacy and security.
- Support structured content, analytics and evaluation workflows.
- Write clear technical documentation and contribute to technical decisions.
- Help move the service responsibly from prototype testing towards wider use.
What you bring
- A bachelor’s degree or higher in computer science, software engineering or a closely related subject, or an equivalent professional qualification.
- Strong programming ability in at least one production language, such as Python or TypeScript.
- Experience with backend development, APIs, databases, testing and version control.
- A practical understanding of secure and responsible handling of user data.
- Clear communication and the ability to work independently in a remote, interdisciplinary team.
Useful additional experience
- Conversational AI, NLP, language models or retrieval-based systems.
- WhatsApp, messaging-platform or communications APIs.
- Cloud infrastructure, serverless systems, DevOps or observability.
- Multilingual products, low-bandwidth environments or accessibility.
- Taking research prototypes into reliable production services.
Please include a CV, a short note explaining your interest, your location and time zone, and links to relevant code, products or a portfolio where available.
Express your interest